US02 Unplanned Outage - Investigation

Incident Report for MWRMM

Resolved

Our team has repaired the networking issues and the environment is now functioning correctly.
Posted Jun 29, 2020 - 11:22 EDT

Monitoring

Our team has remedied a networking failure with the AWS environment and we are monitoring at this time.
Posted Jun 29, 2020 - 09:48 EDT

Investigating

We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:56AM

We will provide an update and/or resolution when more information is available.

Start Time: 8:56AM Eastern Daylight Time

Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center.

Kind regards,
Your Barracuda Managed Workplace Team
Posted Jun 29, 2020 - 09:18 EDT